BetSaracen

In 2022, the Saracen Casino and Resort decided to take advantage of Arkansas’s limited online sports betting by creating and launching the BetSaracen Sportsbook app. The product, which is only available in “The Natural State,” can be downloaded from either the App Store or Google Play Store and can also be accessed through its web platform.

Since there are only three sportsbooks offered in Arkansas, the product has built a reputation in the state, but the general public would likely not be familiar. The app has a very simple and almost old-school look while offering an excellent range of betting markets and types to go along with their competitive odds.

Customers can find betting specials for different events or games, along with Arkansas-specific team bets. For example, at the time of writing this, customers can get boosted odds on some Arkansas Razroabcks player props for the College World Series. These areas are not the ones with variety, as the product also offers a nice range of payment methods that are not offered on the other in-state apps.

Overall, Arkansas bettors are in an interesting position where they have three apps specific to their state with no access to the top shops in the U.S. market, so their options are limited. That being said, there are some very strong qualities about this product that still allow in-state bettors to have strong betting experiences.

Sports Betting Markets & Lines

There are a wide variety of markets that can be found on the BetSaracen app, which makes it suitable for fans of all types of sports or leagues. The most commonly bet on sports and leagues like the MLB, NBA, NFL, and NHL can all be found on the product, along with NCAA football, basketball, baseball, and softball.

Outside of the core four leagues, bettors can find plenty of other sports like golf, tennis, soccer, MMA, F1, NASCAR, boxing, cycling, rugby, and more. Within each sport, there is also a nice range of leagues that can be wagered on that vary from U.S.-based leagues to international. For example, customers can wager on minor league baseball, the USFL, the German Bundesliga, and plenty more.

The ability to wager on entertainment events like The Bachelor or American Idol is not available on this product and likely will not be added. Sports is the only thing that customers can wager on with this app, but they certainly have plenty of choices in that area.

Bets & Odds

Whether customers are looking for traditional bet types or new and creative ones, they can find both on the BetSaracen app. Bet types like moneylines, parlays, point spreads, totals, prop bets, teasers, futures, and more can be found on the product. The app also has creative bet types and specials, which are pre-made bets that can be added directly to a customer's card and add a bit of value and also give bettors ideas they might not have thought of.

In terms of the odds, the product stacks up nicely when it comes to competing with other shops on the market. We consistently found that underdogs in the MLB had solid prices on this product, which is good for Arkansas bettors since they only have three sports betting apps to choose from.

Live Betting

One of the most impressive features of BetSaracen is the product's live betting function. Customers can find the live betting option on either the app or website, and no matter which platform they choose, they will find a stellar layout that is easy to navigate and makes following the games very easy.

We were truly impressed by the amount of betting markets made available for live betting across a nice range of sports and how efficient it is to keep up with the event at the same time. Bettors can find the live betting area at the top of their home page under “In-Game,” and from there, they can toggle all the events and markets.

BetSaracen Payment And Withdrawal Options

Since it is only available in one state, the BetSaracen app does not have a long list of sportsbooks it is competing against; with that said, the one area it is blowing its in-state competition out of the water in is payment methods. Customers of the product have seven different deposit methods and withdrawal methods available to them which offers users a nice range of choices.

When it comes to depositing, customers can use either Visa/Mastercard debit or credit cards, Venmo, PayPal, Skrill, VIP Preferred, or they can go to the cash cage at the casino. This allows users a mix of options they cannot find using the Betly Sportsbook app, which is this product's main competition.

For withdrawals, bettors have all the same options except instead of the cash cage, the seventh option available to them is PIN4. The amount of time it takes for a withdrawal to be completed varies by the selected method, but no matter which method is selected, the product usually allows customers to have a quick and easy withdrawal experience.

Deposit Methods

• Visa

• Mastercard

• Venmo

• PayPal

• VIP Preferred

• Skrill

• Cash Cage

Withdraw Options

• Visa

• Mastercard

• Venmo

• PayPal

• VIP Preferred

• Skrill

• PIN4

Accepted Currencies

• USD

Customer Service And Support

Customer service is wildly important for sportsbooks, and even though BetSaracen is only active in one state, it’s clear they take this aspect very seriously. Customers have the ability to contact the support team through email, over the phone, or with a live chat function. The phone hotline and live chat are available 24/7, which allows customers to handle problems in a timely manner.

The product does have an FAQ page, but it is one of the most disorganized pages we have seen in our time reviewing sportsbooks. Everything is laid out in one big paragraph with questions and answers that look like run-on sentences, so if a customer prefers to find a solution on his own, it could take some time.

Since the FAQ page is still a work in progress and does not offer the typical range of questions that most do, we would recommend using one of the three contacting options made available. The support team is very professional and helpful, so no matter what issue a customer might be having, they can quickly solve it and get back to betting.

Responsible Gaming Tools

Since BetSaracen is a legal and licensed book in Arkansas, it is required to have responsible gaming tools. Unlike most sportsbooks, the product does not offer an extensive range of tools that can help stay in control of betting; instead, customers have the option to request not to receive promotional materials from the sportsbook, or they could call a gambling hotline.

The ability to set limits or take a time out from gambling is not available at this time. Bettors can find the direct hotline and numbers for gambling problem sites, like the NCP, directly from the app or website.

Mobile Betting With BetSaracen

If a customer prefers a product that is not all bells and whistles, then the BetSaracen app is a good place to start. The app has a more traditional look but has a very cramped and crowded homepage, which can make it hard to navigate through all the product has to offer.

In our time with the product, we did run into some responsiveness issues, which could be frustrating after a while. The longer we spent on the app, the glitchier it felt, which made it difficult to navigate between pages at times.

We did not experience any crashing or freezing, which is a positive, but the glitches are something that is certainly noticeable. Overall the product is good for placing wagers on a solid array of events, but it could use some updating in terms of layout and responsiveness. Compared to the other apps available in Arkansas, this product stacks up well, but it can separate itself with some of these changes.

Downloading The BetSaracen App

For Arkansas residents that are looking to download the BetSaracen App they can find it in either the App Store or Google Play Store.

Currently, on the Google Play Store, the product has a 2.5 out of 5-star rating across 50 reviews. On the App Store, the app has a 3 out of 5-star rating across 65 reviews.

Web Platform

The BetSaracen website platform has a very traditional look that is very organized and makes betting sessions very efficient. It does not take long to find what market or sport you may be looking for, and since it offers all of the same features as the app, the transition to using the website is very smooth.

In our time using the website, we experienced no issues with responsiveness, as we had multiple extended sessions on the site and did not run into any lagging or crashing. If betting on a computer is a bettor's preferred method, then this website is a phenomenal place for those bettors.